Our friendly, knowledgeable staff in the SRC provides all levels of training, software support, in depth system reviews, optimization, software preventative maintenance, backup procedures and software deployment. In addition, software enhancements and modifications can be furnished on request.

Working with our Hardware Response Center, the SRC representatives ensure that every issue is dealt with by the appropriate department. Our Web-based tracking system facilitates the transfer of issues from one department to the other.

Several software support plans are available with various coverage levels. For mission critical, multi-shift operations we recommend our Gold Support agreement which provides 24/7 coverage.

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