Our friendly, knowledgeable staff in the HRC provides all levels of training, technical hardware support and emergency on-site service troubleshooting and repair services. All repairs are backed up with our Customer Service Guarantee.

Working with our Software Response Center, the HRC representatives ensure that every issue is dealt with by the appropriate department. Our Web-based tracking system facilitates the transfer of issues from one department to the other.

Several hardware maintenance plans are available with various coverage levels. These plans start with ‘return to depot’ service and optionally provide for on-site emergency service and scheduled plant visits for preventative maintenance.

Please contact us for a no obligation assessment of your requirements and to see which plan is best for your plant.